Support

Frequently Asked Questions

Answers to the most common questions about our peptides, sourcing, shipping, and policies.

What does over 99% purity mean?

It means each batch has been tested by an independent third-party laboratory using HPLC and mass spectrometry, with verified peptide purity exceeding 99%. The certificate of analysis for your specific batch ships with every order.

Are PepTitans products for human consumption?

No. All PepTitans products are sold for laboratory research and in-vitro use only. They are not intended for human or animal consumption, therapeutic use, or as supplements.

How are products shipped?

Orders ship cold-chain when needed and are tracked end-to-end. US orders typically arrive in 2-4 business days. International orders vary by destination.

What is your return policy?

Due to the nature of research peptides, all sales are final once an order ships. If your shipment arrives damaged, contact us within 48 hours of delivery and we will make it right.

Do you offer bulk pricing?

Yes — research labs and verified affiliates receive tiered bulk pricing. Contact us with your institution and quantity needs for a custom quote.

Where can I find the COA for my order?

A copy of the lot-matched certificate of analysis is included in every shipment. Digital copies are also available in your account under "My Orders" after purchase.

Stay Informed

Join the PepTitans community

Early access to new releases, batch updates, and research notes. No spam.